Privacy Policy

Last updated: 07/22/2024

1. Introduction

This Privacy Policy explains how FreshAir LLC collects, uses, and discloses your information when you participate in our SMS marketing campaigns. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and the 10DLC Campaign Registry (TCR) guidelines.

 

2. Information We Collect

When you opt-in to our SMS marketing campaigns, we may collect the following information:

  • Personal Information: Your phone number, name, and any other information you provide when opting in.
  • Usage Data: Information on how you interact with our SMS messages, including message delivery status, response rates, and engagement metrics.

 

3. How We Use Your Information

We use the collected information to:
Send you marketing and promotional messages.
Provide you with updates, offers, and other relevant information.
Improve our SMS marketing campaigns and customer service.
Ensure compliance with regulatory requirements, including TCR guidelines.

 

4. Opting In and Out

Opting In: You can opt-in to our SMS marketing campaigns by providing your phone number and any other required information through our designated opt-in channels (e.g., website form, text message).

Opting Out: You can opt-out at any time by replying “STOP” to any of our messages or by contacting us directly at info@freshairfilters.us. Upon opting out, you will no longer receive SMS marketing messages from us.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

 

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

7. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our SMS marketing campaigns and services.

Legal Requirements: If required by law, we may disclose your information to comply with legal processes or government requests.

 

8. Children’s Privacy

Our SMS marketing campaigns are not intended for individuals under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and, where appropriate, by other means. Your continued participation in our SMS marketing campaigns after any changes take effect will constitute your acceptance of the updated Privacy Policy.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS marketing practices, please contact us at: info@freshairfilters.us.